State Farm® Insurance Agent Gene Kim

"I have been with State Farm Insurance for the last 20 years and always been happy with their great and quick service. Helen is very prompt in any requests or action needed from their side. That's the reason I stayed with them aside from their very competitive rates. Both my car and house insurance are covered by them. I truly love their service!"

"We first went to see Gene Kim in the late 90's, when living in Virginia, and were won over by his professionalism and help. We could get an answer fast. Even though we moved to a different state we still use Gene Kim. As a family we like the family feel to doing business with him and his wife."

"Gene and Helen have been wonderful. They are very responsive and always helpful to point us in the right direction if we have an insurance need that they can't cover due to geographic areas, etc. My family has been with State Farm for 40+ years - and most of that time with Gene Kim - and have never had a problem."

"Very responsive. I asked a question on 4th of July 2023, expecting answer in a day or two. I got the answer in just a few minutes. Today nothing 07/05/2023, I again texted a question and your a call from Helen in 5 minutes. Exceed all my customer service expectations! I have been with this agency since 2018."

"I have been with State Farm and Helen Kim as my insurance agent for several years now and she has been fantastic. She is incredibly responsive, prompt, and always finds the best insurance policies for me. She was able to find an auto insurance policy that decreased my monthly payment by $150 from what other insurance company was charging, even though I had exactly the same coverage amount. It's incredible that I was paying almost $200/month with another carrier despite having no accident history, but Helen was able to find such savings for me! Helen goes above and beyond to find additional ways for me to get discounts and I have all my auto, home, and umbrella policies through her. I highly recommend Helen's services to anyone who wants an agent that is reliable, efficient, and always looking out for their best interests."

"Gene Kim and Helen are fantastic at what they do. I relocated to NOVA and they were able to help me transfer all my Insurance with me. I say they "helped" me but in reality they did every single thing for me. I did not have to lift a finger after reaching out to them. They have been very kind to me in every instance of correspondence, not only are they polite but they work quickly and efficiently. I have gone to them for multiple insurance policies now and each time I know they will make the process professional and simple."

"I have been a customer of Mr. Gene Kim for more than 10 years. During this period, he and his office have provided excellent services to address all my insurance needs. They are always responsive, professional, courteous, and effective. I highly recommend Mr. Gene Kim and his office for any insurance needs."

"I've been a customer since 2016. Great service, quick to respond, and a prime example of why I still pay for an agent. Update in 2022: I just bought a new car and not only were the rates still competitive, but the transition was seamless and timely. The staff here continue to be friendly, helpful, and supportive. Would highly recommend!"

"The competitive rates and comprehensive services of a big company, with the personal touch and responsiveness of a real physical office where you deal with friendly human beings (in person, by phone, or online - your choice) instead of a grab bag of random call center agents... what's not to like? We've done business with the Gene Kim agency for many years, eventually moving all of our policies to State Farm through them (at a significant discount!). Mr. Kim and his team are unfailing prompt, polite, and available. Highly recommended!"

"We have been long time clients of Gene Kim's office for both our professional and personal needs. The staff is friendly and courteous. Helen Kim is always helpful and consistently responds to all of our questions and requests very quickly. We highly recommend this agency."

"I have been with Gene Kim for more than 20 years. He is extremely knowledgeable, he always recommends the optimal insurance for my needs, and he is always extremely responsive. But most important, when I have been in real need of assistance, he and his staff were there for me. I have stayed with him for more than two decades because I know I can count on him."